Governance Workshop - How Great Governance can Create Great Clubs

Two Leaders. One Vision.

 ...the leadership partnership critical to the success of your club!

Join us on April 4 and 5, 2018 at the National Club in Toronto...

Worth 8 National Education Credits

How Great Governance can Create Great Clubs


The relationship between a general manager/chief operating officer and a Club president has a significant impact on the performance of a Club's board and the Club in general.  Developing a relationship of trust, respect and understanding between the elected and operational leaders of the Club are critical to the success of the Club as is having a thorough understanding of best practices in governance.  Creating a culture of great governance can, in turn, create a well-run Club that is valued by its members and potential members.  
The Canadian Society of Club Managers (CSCM) is pleased to present its third Governance Workshop to be held at the National Club in Toronto on April 4-5, 2018.  This workshop is an opportunity to have focused, quality time away from the club with your leadership partner as well as the opportunity to network with those from other clubs, sharing experiences, challenges and solutions.
Henry DeLozier, Partner, Global Golf Advisors, will serve as a workshop leader.  Henry is well known in the international club community for his work as a consultant, strategic advisor, marketer and customer service advocate.
Participants will have the opportunity to:
• Enhance your understanding of non-profit governance as it relates to private clubs;
• Build the relationship between you and your leadership partner via a series of joint exercises;
• Interface with other leaders to understand how they address challenges comparable to your own;
• Identify your unique leadership styles determining where there are synergies and where there are potential conflicts; 
• Build your understanding of each other’s roles, clearly establishing who is responsible for what; and 
• Understand how you can work together to provide leadership in creating a club vision and develop the strategies necessary for success in achieving that vision.


Wednesday April 4:  6:00-9:00 p.m.
• Overview of Trends in Private Club Governance
• Networking
Thursday April 5:  8:00 a.m.–5:00 p.m.
• Roles and Responsibilities
• Strategy and Strategic Planning
• Merging Governance and Strategy
• Branding and Brand Management

Registration Details:

Registration includes education program, welcome reception, breakfast, lunch, breaks and closing reception.
Online registration opening soon. To download a manual registration form, please click here


Register you and your leadership partner for the full workshop for $550 plus HST per person advance registration prior to March 12, 2018, $600.00 plus HST per person applies after March 12, 2018. Bring additional board members from your club for the reception and club governance session on Wednesday evening for $100 per person.


The National Club 
303 Bay Street, Toronto, ON M5H 2R1

"I had the pleasure of attending a two day CSAE workshop Symposium developed for Chief Officers and Chief Elected Officers in my role as incoming President of CSCM. This session was developed to help clarify and strengthen the unique role between Senior Staff and Board Chair’s and ensure that everyone is on the same page with the goals and vision for their organizations. Last year CSCM piloted a similar workshop in Toronto which I also attended.

Through interactive sessions, the workshop provides a great deal of information, knowledge, and "take-aways" which assist greatly in our understanding of each other's roles. The Leadership skills learned help emphasized the importance of working together on the same common goals as way to achieve success. I have used the lessons learned both in my role as COO/GM of The National Club and on volunteer Boards that I have served on and strongly recommend this program for CSCM members and their club leadership partners."

Bill Morari, General Manager/COO, The National Club, Past President of CSCM                                













For those travelling from out of town, a block of rooms has been set aside at the Strathcona Hotel for a limited time. 
Location: 60 York Street, Toronto, ON M5J 1S8
Rate: $236 plus HST per night
Contact: Please call Brittany Hicks at 416-966-4333 to make a reservation under CSCM group.
Deadline: Rooms must be booked no later than March 28th. Cancellations must be made 48 hours prior to check-in, and any cancellations after April 2nd will be charged in full. 


This workshop has been accredited as qualifying for 8 National Education credits for CSCM members upon submission of an evaluation following the workshop.



CSCM thanks Global Golf Advisors for its support of this workshop.