January 27 - 31, 2020 






Welcome to the Canadian Business Management Institute – Club Management

We are pleased to open registration for the 2020 BMI Club Management to be held at Ryerson University in Toronto. BMI 2020 marks the 10th time the CSCM has presented a BMI course in Canada.

Updated course content will reflect industry expertise to create an interesting and informative course for all levels of club professionals. Participants will have the opportunity to network with club professionals from across Canada as we review and discuss relevant and practical issues in club management: accounting practices, facilities management, membership marketing, employment law, and leadership and career development.  Modelled on the revamp of CMAA BMI courses, this year's BMI will be offered from Monday to Friday with a take-home exam.    

Club visits are always a priority so you will also have the chance to visit The National Club, The Granite Club, and The York Club. Make sure to review the program-at-a-glance or read about the learning objectives, fees and general information. You can also find details on travel and accommodation. We have already had several participants reserve a place!

BMI courses are an important component of the journey towards the CCM designation and beyond. They also offer the opportunity to get new ideas, share experiences, and build new relationships with your fellow club managers.  Although the CCM designation may be your ultimate goal, past participants have commented that it is the journey itself that has offered the greatest value to them.

The CSCM would like to thank the Club Management Association of America (CMAA) for providing the curriculum for the BMI Club Management. Many thanks to the following CSCM members for their time and contributions to the organization of this BMI: Cyril Duport, Bill Morari and Mary Elizabeth Sullivan.

The CSCM looks forward to an engaging BMI course for January 2020.  Advance registration will be open until December 9, 2019.

Best wishes
Suzanne Godbehere
Chief Executive Officer
Canadian Society of Club Managers


Register Now!

Fees for Educational Program and Club Visits
  • CSCM/CMAA Member
    • Advance (before December 9, 2019): $2900 CA
    • Regular: $3190 CA
  • Non-Member: $3575 CA
Payment Options
  • Cheque
  • Credit Card (subject to a 2.5% fee)
  • Electronic Funds Transfer 
Cancellations must be received, in writing, by no later than January 6, 2020. Cancellations received by this time will be refunded the workshop registration fee less a $300.00 (plus HST) administration fee. Cancellations received after January 6 cannot be refunded.

A printable version of the Program-at-a-Glance is available.

Learning Objectives
Upon completion of this course, participants will be able to:
  1. Identify emerging trends in the club industry;
  2. Demonstrate effective behaviors for creating a positive club culture;
  3. Examine strategies for clubs to generate a profit in their operations;
  4. Review key learning concepts that can be implemented into practice.

Education credits are awarded on the basis of one credit for each 60 minutes of education time. Breaks are not included. An evaluation form must be completed and submitted in order to be eligible for the credit(s). Attendance is required for ALL sessions in order to obtain credit for BMI Club Management.

Course Materials
Prior to the course, you will receive an email with instructions on how to download materials from Dropbox. It is important to note that “PRE-COURSE MATERIALS” should be reviewed in advance. Printers are NOT available at the University.

Dress Code
  • Education Sessions – Business Casual (jeans are permitted)
  • Club Tours - Business Attire

Breakfast will be provided on arrival each morning (7:30-8:00 AM) and morning and afternoon breaks. Meals included with the course registration:

  • Tuesday Lunch
  • Thursday Dinner

All other meals at individual expense. A list of local restaurants will be included in the Dropbox folder.

Temperatures in Toronto in January may range between -3 and -10°C with the possibility of snow or rain. Please check weather conditions prior to arrival. The Doubletree by Hilton Toronto Downtown is a short walking distance from Ryerson University.

Hotel Reservations
A limited room block is available at the Doubletree Hilton Toronto Downtown at $149/night. Reservations should be made prior to January 13, 2020.

Travel to Toronto

Airport Ground Transportation

Directions to Ryerson University

  • Travelling by Car– East or West – From either the Gardiner Expressway or Lakeshore Blvd. – take the Bay St. exit north to Dundas St. The Ted Rogers School of Management building is located between Bay and Yonge St. on the south side – 55 Dundas St. W. Travelling from North – Don Valley South to the Gardiner Expressway West – take the Bay St. exit north to Dundas St.
  • Parking – at the Bay Dundas Parkade located on Bay St. just south of Dundas. Daily rate is $16 until 6:30 pm and the evening rate is $8. 
  • Public Transportation – The TTC subway is at Dundas station and the university can be directly accessed through the Eaton Centre.