While education can take on many forms, for certification purposes, CSCM/CMAA Education is defined as a structured experience that enables the purposeful growth of the individual in the club management field, in a manner that can be assessed by CSCM. Credits are given for CSCM/CMAA/CMI-endorsed education programs and for CSCM/CMAA approved equivalents. At least one-half (50%) of the total education credit requirement for certification must come from CSCM/CMAA sponsored education programs.

The general rule is that one education credit is awarded for each full hour of instruction. For example, a program of 2.5 hours will earn attendees two education credits. When computing credits, time for breaks, meals and other non-instructional activities is excluded. The only programs for which fractional credits are awarded are the 90-minute CMAA World Conference or CSCM Annual Conference sessions for which 1.5 credits are awarded.

CSCM Webinars account for 2 Branch Education credits if participating as a Branch meeting OR 2 Association Activity credits if participating on own or as part of a club session. No credits for listening to recorded versions of webinar.

On an annual basis, all CSCM members will receive an online form entitled Professional Development Credit Verification Report.  This will support the validation of member educational activities.  


Which Programs Are Eligible?

CSCM members may earn certification credits through various approved programs: academic programs, CSCM Branch / CMAA Chapter Education programs, CMI-approved workshops, national conferences, programs with specified allied associations (although there are limitations on maximum number of applicable credits), educational programs presented by designated Other Professional Organizations, other education credits from an accredited college or university, independent study (CMI-approved) courses, and other hospitality-related certifications and credentials.

A table depicting a summary of the allocation of education and association activity credits is available here for easy reference.


How Are Credits Tracked?

Education and other credits are assessed and tracked by the CSCM National Office, which collects credit reports from each CSCM Branch. Members must report any additional credits earned through programs outside CSCM or CMAA and provide the required supporting documentation. This documentation allows National Office to assess the appropriate number of credits earned and confirms attendance in outside programs. 

CSCM has developed a customized module for the web site for tracking certification credits which will allow members to log on and view their credit history at any time.  A link to the report is visible on the Members Only side of the web site once the member has logged on.

PLEASE NOTE: CSCM does not receive notification of any programs completed through CMAA such as BMI courses.  CSCM members taking programs through CMAA are responsible for providing CSCM National Office with proof of completion of these courses once they have received confirmation from CMAA.  The only exception is the annual CMAA  Conference as CSCM does request credit reports from CMAA following the Conference.

While the National Office will make every effort to maintain an accurate record of each member’s certification credits, it is the responsibility of the individual members to keep track of education and experience credits they have earned. Members should check with their Branch Secretary and/or with the National Office to ensure that all credits earned are recorded. CSCM has developed a special module for this web site that allows members to view their progress towards certification, maintenance and designations beyond the CCM, as well as a detailed "transcript" itemizing all activities since registering.  This is particularly helpful in preparing resumes!

Credits are tracked as follows:

  1. Credits earned at CSCM national conference are entered by National Office following each conference for all CSCM members participating provided a session evaluation form has been received.
  2. Credits earned for all CSCM professional development events are entered by National Office following the event and any requirements for the completion of evaluations are met.
  3. Credits earned through participation at CMAA Conferences are recorded by CMAA.  CSCM members will need to visit CMAA's website to obtain their transcript and send evidence of the credits earned at CMAA conferences to events@cscm.org as our systems are not integrated.
  4. CSCM Branches are responsible for reporting attendance at Branch business meetings and education sessions once per year at the end of the calendar year so that National Office may enter the appropriate association activity and Branch education credits.
  5. Each year, CSCM distributes a form as part of the Data Confirmation mailing at the time of membership renewal that provides for members to update National Office on any CSCM volunteer activities or other activities for which they should be awarded association activity credits for the previous calendar year.
  6. Members participating in Allied Association education sessions (e.g. NGCOA and CGSA conferences) must have the Allied Association Petition Form completed by those organizations and submit to events@cscm.org.