Eligibility

In order to be eligible to petition for the CCM designation, you must first be an “Active Member” of the Society. To be considered an Active Member, you should be employed as a general manager or in senior management of a club or similar association at the time of registration for the CCM program.  Thos members who are in other membership categories may work towards the CCM designation but must become an Active member prior to petitioning for the exam.

CSCM is pleased that all of its current CCM graduates have agreed to be "mentors" to those pursuing their designation.  If you have questions or would like to chat with one of them about their experience, please see the List of Recipients and then CSCM members may use the Online Member Directory or the printed Member Roster to contact them.  If you have any trouble with the contact CSCM National Office would be pleased to assist you.

The certification designations may be used provided individuals meet the maintenance requirements and maintain membership in CSCM.

Requirements to Earn the CCM

The following are the requirements for eligibility to take the CCM exam:
 
300 Credits (broken down as follows)
o 200 Education credits which must include a minimum of the following:
100 National Education credits
25 Branch Education Credits*
o 50 Association Activity Credits
o 50 Additional Credits which may include a mix of the above as well as Other Education Credits which are allocated for education programs outside CSCM or CMAA.
*Given the limited opportunities for Branch education in most of CSCM’s Branches, CMAA has agreed that any shortfall in Branch Education credits may be made up with an excess of National Education credits.
 
6 years of membership in the CSCM
o Those pursuing the designation may be Associate members but must be an Active member at the time of petitioning to sit the exam.  Students are not eligible to earn credits.
o CMAA has introduced the ability to substitute professional experience for years of membership as outlined in the following policy:
 
Application may be made to the Certification Committee to substitute three years of professional experience for one year of CSCM membership in order to meet this requirement. A maximum of nine years of experience for three years of CSCM membership is allowed.
 
Professional experience for a club manager for the purpose of this policy is defined as “substantial private club industry and/or luxury hotel and resort experience with management and/or supervisory experience and progressive professional advancement.” “Luxury hotel and resort” is defined as properties that cater to the upscale business and leisure traveler.  They offer many of the  following: amenities, services and activities – 24-hour concierge services, extensive in-room amenities, personalized shopping services, pools/beach, spa and fitness centers, child care facilities, a wide range or gourmet and casual dining options, catering outlets, bar/lounges and social gathering areas, laundry and tailoring services, business centers and/or work stations, health and recreational facilities that could include tennis, golf, skiing, fishing, health and spa services, convention and meeting space for business meetings as well as daily housekeeping.


Download Professional Experience Verification Form 

Registration

CSCM members wishing to participate in the Certification Program must first complete and submit the Initial Registration Form to the National Office.  There is no fee, but registration indicates a commitment to pursuing the designation. 

Download Certification Program Registration

History of Past Education

Members will also need to complete the Credit History Form in order to have past education and experience counted as part of their Personal Credit Record. This allows the Society to assess additional credits needed for eligibility to challenge the CCM exam.  Recognition is given for eligible education activities and association activities for 5 years back.  Transcripts must be provided for other education programs completed outside CSCM, such as college or university programs, in order to be awarded credits.

Download Credit History Form

Tracking Credits

While the National Office will make every effort to maintain an accurate record of each member’s certification credits, it is the responsibility of the individual members to keep track of education and experience credits they have earned. Members should check with their Branch Secretary and/or with the National Office to ensure that all credits earned are recorded. CSCM has developed a special module for this web site that allows members to view their progress towards certification, maintenance and designations beyond the CCM, as well as a detailed "transcript" itemizing all activities since registering.  This is particularly helpful in preparing resumes!

Credits are tracked as follows:

  1. Credits earned at CSCM national conference are entered by National Office following each conference for all CSCM members participating provided a session evaluation form has been received.
     
  2. Credits earned for all CSCM professional development events are entered by National Office following the event and any requirements for the completion of evaluations are met.
     
  3. Credits earned through participation at CMAA Conferences are recorded by CMAA.  CMAA provides a list of those CSCM members attending the Conference and a record of credits earned a few months following the Conference as our systems are not integrated.
     
  4. CSCM Branches are responsible for reporting attendance at Branch business meetings and education sessions once per year at the end of the calendar year so that National Office may enter the appropriate association activity and Branch education credits.
     
  5. Each year, CSCM distributes a form as part if the Data Confirmation mailing at the time of membership renewal that provides for members to update National Office on any CSCM volunteer activities or other activities for which they should be awarded association activity credits for the previous calendar year.
     
  6. Members participating in Allied Association education sessions (e.g. NGCOA and CGSA conferences) must have the following form completed by those organizations and then submit it to National Office.

Download Allied Association Petition Form

Summary

There are three components to earning the CCM designation:

  1. Accumulating credits and participating in approved education programs and Society activities;
     
  2. Challenging the exam successfully; and
     
  3. Maintaining certification through continual professional development and CSCM membership.