Welcome to the Canadian Business Management Institute – Leadership Principles, March 22 - 26, 2021 (Virtual)

The 2021 Business Management Institute (BMI) Leadership Principles will be held virtually in conjunction with Ryerson University. BMI 2021 marks the 11th time the CSCM has presented a BMI course in Canada and our first virtual course.  

Leadership Principles is designed for managers seeking an opportunity to develop their leadership, management and critical thinking skills. This BMI course can benefit managers at all phases of their career development — from rising stars to senior-level executives. The content includes finance/accounting; the nature of leadership; executive presence; code of ethics; technology; strategic leadership; governance; creativity and innovation; Lumina Leader assessment and a case study. Participants will have the opportunity to network with club professionals from across Canada as we review and discuss relevant and practical issues in leadership. This year's BMI course will include a combination of pre-recordings (to be viewed in advance of the live sessions), online tests and live interactive video sessions during the week of March 22 - 26.  We have arranged for some industry experts to lead the course including Greg Lundmark, CCM, CCE; Trevor Noonan, CCM, CCE; Liz McDowell, CPA, CA and others.

Make sure to review the program-at-a-glance or read about the fees, learning objectives and general information below. 

BMI courses are an important component of the journey towards the CCM designation and beyond. They also offer the opportunity to get new ideas, share experiences, and build new relationships with your fellow club managers.  Although the CCM designation may be your ultimate goal, past participants have commented that it is the journey itself that has offered the greatest value to them.

The CSCM looks forward to an engaging BMI course for March 2021.  Advance registration is open until March 1, 2021.

Best wishes
Suzanne Godbehere
Chief Executive Officer
Canadian Society of Club Managers


Fees for Educational Program

  • CSCM/CMAA Member
    • Advance (by March 1, 2021): $2550 CA
    • Regular (after March 1, 2021): $2750 CA
  • Non-Member: $3150 CA

Payment Options

  • Cheque
  • Credit Card (subject to a 2.5% fee)
  • Electronic Funds Transfer 

Cancellations must be received, in writing, by no later than March 12, 2021. Cancellations received by this time will be refunded the workshop registration fee less a $300.00 (plus applicable tax) administration fee. Cancellations received after March 12 cannot be refunded.

A printable version of the Program-at-a-Glance is available.

Learning Objectives
Upon completion of this course, participants will be able to:
  1. Articulate emerging trends in the club industry;
  2. Demonstrate effective behaviours for creating a positive club culture;
  3. Develop critical thinking skills required in leading club operations;
  4. Review key learning concepts that can be implemented into practice;
  5. Integrate Board and Committee best practices into the club's governance model.

Education credits are awarded on the basis of one credit for each 60 minutes of education time. Breaks are not included. An evaluation form must be completed and submitted in order to be eligible for the credit(s). Attendance is required for ALL sessions in order to obtain credit for BMI Leadership Principles.

Course Materials
In early March, you will receive an email with instructions on how to access the pre-recording material for this BMI Course. You will be required to view all of this material prior to the live sessions during the week of March 22, 2021.

About the Certified Club Manager Designation
The CCM designation is the hallmark of professionalism in club management established by the Club Management Association of America in 1965. The CSCM launched the Certification Program in Canada in 2004. The designation is a valuable, internationally recognized, and widely-respected mark of a manager’s commitment to professional development and the club industry. In order to receive the CCM designation, one must invest time in specified education requirements, attend at least one CSCM National Conference, be a member of the CSCM for a minimum of six years and maintain activity within their local Branch. After these conditions have been met, the individual must pass the CCM Exam. Attainment of the CCM title shows a long-term commitment to professional development and club management.